Customer Relationship Management (CRM) is a widely executed strategy for the management of a company’s interactions with customers, clients and sales prospects. It makes use of technology to synchronize, organize and automate business processes like sales, marketing, customer service and technical support. In nutshell, a CRM helps you grow and grows with you.
As technology has developed, more and more enterprises came into existence with their business issues. Every business organization wants to deliver flawless service to their clients and to attain this, they are using all feasible ways. Currently, the integrated Web based CRM Solutions are broadly in use because these are considered efficient for making the workforce smooth. Proposed CRM software offers a business enterprise the capability to create, assign and manage requests of the existing or the future customers. It brings among the employees as well as clients a sort of collaboration which results in increasing the overall productivity and working efficiency.
- Lead Management
- Sales Management
- Purchase Management
- Service Management
- Service Alerts
- Supplier Management
- User Access Security Management